Locallytrip Privacy Policy
Last updated: October 23, 2026
Legally operated by PT Locallytrip Teknologi Indonesia
Your privacy is guarded under industry-grade encryption and Republic of Indonesia data laws.
1. Privacy Commitment & Transparency
PT Locallytrip Teknologi Indonesia ("Locallytrip", "we", "us") is dedicated to protecting the confidentiality and security of personal information belonging to both Travelers and Local Hosts. This policy clearly explains how we process your information ethically and in accordance with applicable laws.
2. Information We Collect
We collect only essential data necessary for seamless marketplace operations:
- Basic Contact Information: Full name, verified email address, and mobile phone number (for tour coordination and on-trip logistics via WhatsApp/phone).
- Identity Verification (KYC): Government-issued ID (KTP/Passport) uploaded exclusively by Host applicants. This documentation is securely encrypted and accessed only by our compliance team.
- Usage & Bookings: Completed tour reservations, feedback reviews, and activity preferences to personalize destination recommendations.
3. How We Use Your Information
Collected information is strictly used to: (a) Facilitate authentic and authorized booking transactions; (b) Verify host identity and maintain guest safety standards; (c) Provide dedicated customer support; and (d) Protect all users from fraudulent account activity or payment chargebacks.
4. We Never Sell Your Data
Locallytrip adheres to an uncompromised ethical privacy standard: your personal information is never rented, licensed, or sold to third-party data brokers or marketing advertisers for commercial gain.
5. Your Data Protection Rights
You maintain absolute rights over your information: you may view, update, download an export of your personal data, or request permanent account deletion at any time by emailing [email protected].